Senior Finance Manager (f/m/d)
About Us
At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 25 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.
What we're looking for:
We are looking for a dynamic and hands-on Senior Finance Manager to join our team in Berlin. Reporting directly to the CEO, the Senior Finance Manager will play a pivotal role in steering the financial functions of the company.
Your responsibilities:
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Financial Management
- Accounting Oversight: Ensuring accuracy, compliance, and timeliness in all accounting functions and reports.
- Reporting: Prepare regular monthly reports as well as ad-hoc reports & analyses
- Financial Planning and Liquidity Management: Lead the creation and oversight of annual and long-term financial plans. Keep a close eye on cash balances and forecasts.
- Budget Oversight: Regularly compare projected figures to actual results, identifying areas for improvement or adjustment.
- Audit Coordination: Serve as the main point of contact with external auditors for annual financial audits, ensuring compliance and transparency.
- Tax Oversight: Oversee the preparation and submission of tax statements.
- Corporate Finance: Actively work with financing stakeholders such as banks, investors and public subsidy organizations.
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Operational Efficiency:
- Process Optimization: Routinely assess our financial workflows to find and implement efficiencies that improve team performance.
- KPI Tracking: Implement a robust reporting system for financial KPIs that's accessible to all teams.
- Team Management:
- Mentorship and coordination of three working students within the team.
We expect:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
-
Proven experience in a Finance role, within a SaaS or start-up environment.
- In-depth expertise in understanding annual company reports, with a high level of proficiency in monthly reports (BWA) and accounting principles (German GAAP (HGB)).
- Proficiency in Datev and Microsoft Excel is a must.
- Familiarity with Subscription Management tools like Chargebee as well as Payment Providers like Stripe and Moss.
- Fluency in German and English.
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"Hands-on, make it happen" attitude with a proven track record of implementing Finance policies and strategies effectively and efficiently.
What we offer:
- Working in one of the leading SaaS company in Germany
- Hybrid model with a flexible working setup
- Team offsite budget of 300€ per person
- FitX membership
- Earn extra vacation days each year (Start 26 days, Max 34 days)
- Great cooperation with different partners for employee discounts
- Yearly education budget of 1.000€ for job-related training (after 6 months of employment)
- Department
- Finance
- Locations
- Berlin
- Remote status
- Hybrid
- Employment type
- Full-time

About CA Customer Alliance GmbH
Customer Alliance—Harness the power of feedback.
As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies to generate, collect, follow up, and analyse customer feedback at every stage of the customer journey. Over the past 10 years, we’ve proudly helped small businesses expand their online presence and large enterprises to use local and regional insights to synchronise customer satisfaction processes across multiple locations. The result for both—major customer satisfaction growth. You can find more information about us here.
Senior Finance Manager (f/m/d)
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